Customers may go to www.cyberdriveillinois.com to access the preregistration application for driver’s licenses and ID cards and input specific information regarding their upcoming transaction. As a result, once the customer visits a Driver Services facility, the clerk will not have to enter all of the data like a change of address or a change of height and weight into the electronic application form because the customer has already updated the information. This will improve the efficiency of these transactions. 

“This is a forward-thinking program using technology to reduce wait times at the counter and speed up transactions at Driver Services facilities,” said White. “The program is easy to use and can be accessed on a computer, iPad or smartphone.” 

With preregistration, customers will be prompted to: 

• Choose a license type (REAL ID or standard driver’s license/ID card); 
• Choose an application type (renewal or corrected); 
• Input designations (organ donor or veteran); 
• Choose any corrections to be made to the information on file (examples: address, date of birth, eye color, gender, hair color, height, name, Social Security number or weight); 
• Choose the type of required documentation and enter data from those documents (i.e., certified birth certificate for a REAL ID); 
• Print receipt with barcode, which should be brought to the facility. 

Customers using the preregistration application must still bring all of the required paperwork to the Driver Services facility for verification. In addition, they are encouraged to bring the printed preregistration receipt to the facility for the clerk to scan the barcode. However, if the customer does not bring in the receipt, the clerk can enter the customer’s driver’s license/ID card number to access the preregistration application information. 

To qualify for the preregistration application process, a customer must have an Illinois driver’s license/ID card that is not suspended, canceled or revoked and has not been expired for more than one year. 

As a reminder, Driver Services facilities statewide are open to serve ONLY new drivers, customers with expired driver’s licenses/ID cards and vehicle transactions through July 31. White also reiterated to the public that expiration dates for driver’s licenses/ID cards and vehicle registration stickers have been extended until Oct. 1, 2020 so customers do not need to rush into a facility.

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Beginning June 1 facilities in Chicago North, Chicago South and Chicago West will open on Mondays from 7:30 to 2 p.m., Tuesday through Friday from 7:30 to 6 p.m. and Saturday from 7:30 a.m. to 2 p.m.

Tuesday through Saturday facilities in suburban Chicago and statewide facilities will open on June 2.  Central Illinois facilities will be open from Tuesday through Friday 8:00 a.m. to 5 p.m. and Saturday 7:30 a.m. to noon until July 31.

For all other services, please refer to the various departments listed on Cyber Drive Illinois. “Throughout this pandemic, my commitment has been to do everything we can to help protect the health and safety of our residents and my employees, while providing services to the people of Illinois,” said Illinois Secretary of State Jesse White. “This reopening plan adheres to this commitment.”

The Secretary of State  extended expiration dates by at least 90 days after the governor’s June 1 disaster proclamation executive order ends. This extension will ensure driver’s licenses, ID cards and vehicle registrations remain valid and will help alleviate the initial rush of customers visiting the reopened facilities.

Online services can be accessed online at https://www.cyberdriveillinois.com/. There Illinoisans can:

• renewing a vehicle registration; 
• obtaining a duplicate driver’s license or ID card; 
• obtaining a driving record abstract; 
• renewing a driver’s license through the Safe Driver Renewal program. 

Since March 17, through online services, the office has issued more than 775,000 vehicle registration stickers, 350,000 titles and 200,000 driver’s licenses/IDs.

The federal government extended the REAL ID deadline by one year until October 1, 2021. People with valid U.S. passports are encouraged to consider delaying their visit to a facility to apply for a REAL ID until their driver’s license is near its expiration date.  

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